Bilingual Customer Service Agent:
Tasks:
Support customers via phone/email; resolve issues quickly
Build relationships with customers and sales
Handle inquiries, troubleshoot, and identify upsell opportunities
Develop strong product knowledge
Requirements:
Bilingual (English & French)
Eager to learn and help others
Comfortable with technology
Detail-oriented and reliable
Results-driven
Experience:
Customer service experience
CRM/support tool experience
Client-facing or support experience
Salary:
$40,000-$50,000 per year
Benefits:
Health and dental benefits
Paid time off
Hybrid work
Growth opportunities
(none specified)