Bilingual One is looking for 9 Bilingual Patient Care/Reimbursement Specialists with experience (French and English a must)

55 to 61K
Permanent!
Hybrid
Mississauga, ON

Our client in the Healthcare Industry is seeking is looking for Bilingual Reimbursement Specialists (French and English) to join their team.

• Provide direct assistance to patients requiring reimbursement support via telephone and email
• Participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage through private or public insurers to optimize drug coverage
• Track and document all case information in the system to ensure compliance
• Collaborate with other team members in order to provide optimal patient support and communication
• Manage challenging patient situations with empathy and patience
• Ensure quality assurance with respect to all mandates related to the patient support program

Requirements:
• Minimum of 2-3 years’ experience working in the healthcare or pharmaceutical industry, working directly with patients and other health professionals
• Experience with public (provincial and federal) and private third party drug reimbursement plans
• Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset
• Demonstrated ability to work successfully within a fast paced, team based environment
• Excellent communication skills, written and verbal, to interact effectively with patients and clients (French and English are a must)
• Able to work flexible hours between 8:00AM to 8:00PM Monday – Friday (8 hours shift)

Perks:
· Employee discounts including employee discount, GoodLife gym membership, restaurants and more!
· Career development workshops and certification opportunities
· Quarterly recognitions
· Over 10 committees that you can join to develop new skills or just for fun
· Frequent team outings including bowling, team dinners/celebrations, volleyball tournaments, amazing race competition and other events put together by our own committees

Benefits:
· Competitive Salary and 3 weeks vacation
· Extended full Medical/Dental and Vision Coverage plans from day 1
· Employee Share Ownership Plan
· Company pension contributions